Our Care Services
We provide 4 essential care services to ensure the long-lasting performance of your water purifiers.
Periodic Maintenance Inspection
Washing and Hygienic Care
Free Replacement of Consumables
Free A/S during the rental service period (conditions apply)
water purifier
basic care service
Cock Tip Cleaning
Drip Tray Cleaning
Water Tank Sterilization & Cleaning
Cleaning Service
Using Special Detergent
Scaling Kit Sterilization Service
Experience our premium care with a whirlwind sterilization system featuring fast flow rates, exclusively for the Wells TT water purifier.
- 99.9% sterilization power
- Using electrolytic sterilization water
which is harmless - Proper care with the right tools and methods
Wells Service Experts for Your Family's Health & Care
Wells Planner
Offers professional consulting service tailored to suit your tastes and provides value beyond reasonable prices.
Wells Manager
Our managers assess each customer's needs and ensure a clean, hygienic environment through regular visits.
Wells Engineer
Accurately assesses your product's condition and provides expert home appliance maintenance.
Need help?
Frequently Asked Questions
It purifies water and removes any undesired and harmful contaminants like bacteria and heavy metal from the water to both improve water quality and provide clean drinking water.
Water can be purified for specific health safety reasons or simply for safe, purified drinking water.
While Australia’s tap water is generally safe and monitored to meet strict standards, occasional contamination can still occur. A water purifier provides an added layer of protection, ensuring the water you drink is not only safe but also free from impurities, odours, and unwanted residues.
With a Wells water purifier, you can enjoy water that doesn’t just meet safety standards but also tastes great. Our advanced purification systems deliver crisp, clean, and refreshing water for your home or office, giving you peace of mind and a superior drinking experience every time.
Water purifiers and dispensers are generally easy to install and require minimal maintenance. However, regular servicing and timely replacement of filters or cartridges are essential to ensure the purifier continues to deliver clean and great-tasting water.
Reach out to our friendly team at Wells Australia to learn more about the recommended filter replacement schedule for your specific model. We’re here to help you keep your water purifier in top condition with ease!
Wells’ premium water purifiers cater to your diverse hydration needs, offering both hot and cold water options. Enjoy the convenience of instant hot water for tea or coffee and refreshingly cold water on demand. This versatile dispenser seamlessly integrates into your daily routine, delivering hydration in various temperatures to suit every preference.
Wells’water purifier is built to last, with a robust design and quality craftsmanship. The average lifespan is 8-10 years, ensuring long-term reliability. The warranty covers any manufacturing defects, offering peace of mind. Consult the warranty documentation for specifics, and rest assured that our commitment to quality ensures your family’s access to clean water for years to come.
You can easily get replacement filters from your salesperson or by contacting us directly. Our team is here to ensure you have everything you need for continuous, clean water.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.